SLC-Product Manager

As a Product Manager on our skilled product management team, you will work with our top performing teams at every level to define new product feature qualification criteria and help prioritize the product roadmap. As a technical expert with excellent communication skills, you will specify both front end and back end features including UI requirements and connections to backend services. You will be accountable for assembling product requirements from multiple sources (e.g. research, usability, consumer feedback, competitive assessment) and communicate requirements to product development. You will regularly communicate on a technical level with engineering and development, including creating detailed use cases, flows, diagrams, API specifications and other technical documentation. In addition to collaborating with the development team to define features and work with the quality assurance team to fix defects and aid in testing you will lead the execution in their assigned product areas and drive resolution of any issues associated with those areas throughout the company.


70% Product Definition and Deployment:

  • Manage partner relationships, identifying necessary and/or desirable third-party features; evaluating and selecting vendors, negotiating agreements and contracts, and managing partnership integration.
  • Manage third-party dependencies and secure necessary engagement / resource alignment for the creation of co-developed product features.
  • Work with engineering to make trade-offs based on development feasibility/cost versus product/business impact.
  • Collaborate with the Product Manager, System Architect, Project Management and his/her team to decompose product features and improvements into stories and formulate detailed and comprehensive release plans.
  • Ensure that the implementation is focused on deliverables that bring the highest business value and represents the voice of the customer .
  • Responsible for communicating customer requirements in the form of stories, acceptance criteria and non-functional requirements, and collaborating closely with the team on an ongoing basis to provide guidance and direction.
  • Attend story grooming sessions, sprint planning, daily standups, sprint reviews and sprint retrospectives in order to rapidly answer any questions the team may have on requirements.
  • Review/demonstrate sprint related or general functionality with external stakeholders and customers.
  • Coordinate and assist Executive Team prepare for sales pitches, demos, prototypes and presentations of our products to potential and existing clients.
  • Work with external third parties to assess partnerships and licensing opportunities.
  • Perform product demos to customers.

30% Product Strategy:

  • Develop and champion a product vision and strategy in support of corporate goals and objectives.
  • Maintain product P&L reporting and support product performance through sales collaboration (e.g., promotions, deal support, references, vendor negotiation, etc).
  • Use customer & market research, customer and user feedback, customer usage and competitive analysis to identify new product opportunities and enhancements.
  • Work with multiple functions to build and evaluate business cases to support product investment decisions.
  • Drive solution set across development teams (primarily Front End Development, Back End Engineering, Sales and Marketing) through market, product and positioning requirements .
  • Communicate effectively with business stakeholders to identify needs and evaluate alternative business solutions as appropriate.
  • Actively manage overall product(s) and take appropriate actions to improve product and product line efficiencies & performance (revenue, retention & growth, customer satisfaction).
  • Work with Development and UX team on analysis, design, development and delivery of solutions and lead the overall roadmap and specifications for technology projects across various platforms.
  • Specify, prioritize and communicate high level and detailed product specifications using written specifications, business rules, flows and use cases as well as user experience generated deliverables such as prototypes, wireframes and design and copy documents.


Minimum Requirements:

Job Specific Skills:  

  • Consumer facing e-commerce and retail environment product and project management.
  • Minimum two years in product management, product development, product marketing, business analysis or related discipline, with at least one year in enterprise software product management.
  • Excellent project management skills with a proven ability to design and implement creative business solutions.
  • Ability to adapt to a fast-paced environment and train others on new or evolving information and procedure.
  • Strong negotiation skills, with the ability to take the lead when working with individuals or groups.
  • Hands-on development skills with the ability to roll up your sleeves and work alongside engineers, content managers, UI designer and developers, graphic designers and product managers.
  • A keen understanding of customers’ core needs and motivations, and know how to identify them and turn them into actionable requirements.
  • Product experience with SMB customers, either in enterprise or consumer company.
  • Manage a portfolio of concurrent projects and working in agile product development.
  • Ability to quickly embrace and understand new technologies.
  • Understanding of the Agile Software development and deployment process.
  • Understanding and recognition of an API as a product -y ou don't need to be a software engineer, but you need to know the difference between a well designed API and one that's not.

Desired Requirements:

  • Bachelor’s degree in Computer Science, Statistics or Marketing.
  • Familiarity with SQL databases, HTML, Java, JavaScript, and other programming languages.
  • Experience with building API’s and managing API’s in an API portal.
  • Experience with BDD & Specification by Example.
  • Experience & certification in BPMN.
  • Experience & certification in DMN.



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